Net10: Tracfone\’s New Pseudo-MVNO


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Net 10I stumbled upon a new set of boxes in the pay-as-you-go aisle of Target this evening. The new provider on the block is Net10. From the way I’m reading the brocure, it looks like they’re a subsidiary of TracFone rather than an MVNO on top of TracFone’s network. Their schtick is simple: nationwide calling costs 10 cents. They also reward the purchase of larger refill cards by making the minutes last longer. For example, a $30, 300 minute card lasts 30 days, while a $180, 1800 minute card lasts 6 months. They also charge 5 cents a pop for text messages, which is less than what most carriers charge their montly invoiced customers.

The phone selection isn’t spectacular, but they get the job done. Available phones include the Nokia 1100 (which honestly I think is pretty cute), Nokia 2600, the funky Motorola C155, and the Motorola V171. The phones are relatively cheap without the frills that you might get on GoPhone or Boost Mobile, but the service is obviously aimed at cost-concious consumers who value a bargain over bling.

TracFone has done a smart thing by targeting a niche that has gone largely untapped. They need to keep on their toes though, bargain hunters don’t have much brand loyalty and the space could get very crowded very quickly.

Comments

644 responses to “Net10: Tracfone\’s New Pseudo-MVNO”

  1. klji Avatar
    klji

    You are funny klj.

  2. klji Avatar
    klji

    You both are just pessents crying to the world that all you can must in life is 1.50 an hour. An it every ones fault but your own. The day you wake up and decide you want more out of life, I will give you some respect, till then I’ll just sit back and laugh at you.

  3. DarthHippo Avatar
    DarthHippo

    This is my first experience with Tracfone.

    Last sunday I decided to go for Tracfone’s deal where you buy 250 minutes and you get a free refurbished Motorola v170 for $50. Unfortunatly, due to some wierdness the 250 minute card that came with the phone when it arrived today had a net10 pin rather than a Tracfone pin, which would not work with the phone. It looks exactly like a tracfone card with their branding and everything, with no mention of net 10. Strangly the number that was under the scratchoff part of the card seems to be a net10 number. I spent at least an hour and a half on the phone with the customer service rep until she finally managed to get ahold of some other department she had to get ahold of to get my issue elevated. At least an hour of that was trying to get ahold of some department to verify what I had ordered, and verify that I was entitled to the minutes that came with the phone. So now I’m supposed to wait for a call sometime within the next 48 hours for when her supervisor calls to give me a pin that will give me the minutes I paid for. How a net10 pin number somehow got onto a 250 minute Tracefone phone card, I was never able to get an explanation.

    If any of customer service reps reading this thread have contact with anybody at the Indiana shipping center, please get them to check the cards they are sending out with those phones since Tracfone extended that offer to March 2nd. I’m sure I’m probably not the only one who ended up with this wierdness happening.

    I have to agree with NightmareOnFoneStreet. The customer service reps really don’t have the tools/authority to deal with serious issues. As I said, it took an hour and a half, mostly on hold for the lady to manage to get ahold of somebody to get this issue anywhere at all. So I now have to wait and hope I happen to be around my apartment phone when her supervisor calls. So in the end she was not able to fully handle an issue like this on her own or take care of the entire issue within a single call, which ideally customer service should be able to do. She was very courtious, and seemed to be trying to help. She even tried walking me through the activiation process over the phone till we ran into problems with the pin number. That is something I would not expect customer service to do this day and age. I would instead expect them to send you to an automated system and have to call again when problems arrise. As customer service reps go, I thought she was doing the best she could in the situation.

    Considering it took her that long to be able to get in contact with anybody to advance the issue, it sounds like the other departments either need to hire more people to take care of things like this faster, or they need to give the customer service reps more power. The fact that they have to have a supervisor call separately to give a new pin, once it has been verified that there has been a major screwup with the phone card issued, is an unessesary pain in the butt for everyone involved in my eyes. The customer service rep has to bother the supervisor, the supervisor has to deal with yet one more thing, and the customer has to wait longer.

    At this point I went ahead and bought a 100 minute phone card so I can use the phone till I get the minutes that were supposed to come with the phone. I will post again as the issue progresses to let anybody who is interested if this ends with a happy ending or not.

  4. petaca Avatar

    This is what you will need to do: Do not wait until somebody calls you, call back, explain the situation and ask the agent to contact Toss support, they have received the info about the mistake that was made by the Direct Sales dept and they already have aut to give what you paid for manually so do not wait just call back

  5. Carrie Avatar
    Carrie

    I´ve read all the comments left on this website and you know custs sometimes get really irritated with some reps and I understand them, I´m from It Toss and mostly receive calls from another reps and specially those from geo they don´t know how to place you on hold to go back to the cust they just dropped the call, they call with an invalid pin and without the SNP, I mean we don´t have a way to guess the correct number that why we NEED the SNP and they get really upset we we try to explain them that, come on. No comments about blz or geo supervisor they don´t have a clue about what they are doing. To other reps do you know why sometimes we need to escalate calls regarding cust trying to get free units, cause reps from blz, col, gtu and geo just give free units without reason I mean it does not make sense, I found cases saying issuing 100 units cause the cust lost the airtime card, COME ON!!!!!.
    And when cust calls again we get them asking for more and more free units. Actually I think the problem is SOME Tracfone reps don´t get enough training to figure out how the system works or when the redemption fails and issue compensation units. I simply don´t understand when reps from those call centers are being monitored, I think people in Miami needs to realize this is making our service poor every day. No hard feeling with reps from other call centers, guys is not your fault I know.

  6. petaca Avatar

    I agree with you carrie but you know what agents from rosario or Cordova are doing basically the same thing, they give units because a card is Inactive posa and the customer has waited over 3 weeks #$@%$%!!!, Do you think that they are following the correct procedure???? Even if there is a message that says “Do not issue More units” Agents from cordova or rosario give out minutes if I find a case I will post it here to proof that this agents Don’t know how to identify a Fraud situation

  7. Shame Avatar
    Shame

    I just think it stinks that people pay for something and can’t use it. They change the rates and give you a few more minutes and they don’t give them to the people that paid extera to get the year service. All I see here is tracphone reps saying us stinking americans want something for nothing. well all I have to say to that is. I don’t want anything from you at all anymore. I just got a cool amp mobile phone. so stick your service up your ass’s that you sit on all day………………………………….

  8. petaca Avatar

    You know what,Maybe americans stick things into their asses but we don’t, so I recomend you to do what you asked us to do maybe you would feel better with something stick into your ass, maybe then you would be satisfied and you would stop complainting that you don’t receive Many many minutes, you said that you just received a few minutes for the 1 year of service but in the past we offered 150 for 1 year and now we give 250, so if 100 minutes is not enoguh maybe sticking your phone in your ass will compensate the minutes that you wanted to receive

  9. Shame Avatar
    Shame

    Well it won’t be a tracfone, lol your services suck.

  10. petaca Avatar

    Ok apparently you are satisfaid now, you are LOL, I guess that you have the cellphone sticked into your ass

  11. Shame Avatar
    Shame

    Well it’s not a big fat ass like your’s so , yea I guess I’m happy that none of my money is going to feed your family and make your ass any bigger..

  12. Shame Avatar
    Shame

    I was in mexico one time a few years back and see a woman get fucked by a donkey, was that woman you petaca ?

  13. hgk Avatar
    hgk

    Hey Shame, I heard that you had your first DP experience. You know a Tracfone shoved up in you asshole while a guy in prison shoved his DICK in your mouth making you his BITCH!!!!

  14. hgk Avatar
    hgk

    BROKEDICK MOUNTAIN

    STARRING DELFLYZERO AND SHAME

    DELFLYZERO: WHAT’S THE MATTER SHAME.

    SHAME: I HATE THOSE TRACFONE PEOPLE.

    DELFLYZERO: IT’S ALRIGHT LET DELFLYZERO TAKE AWAY THE PAIN.

    DELFLYZERO CARESSING SHAME LEGS AND MOVING HIS HAND UP SHAME’S PENCIL NECK DICK.

    SHAME: OOOH, AAAH, THAT FEELS GOOD.

    DELFLYZERO MOVES HIS COCK INTO THE FACE OF SHAME. SHAME THEN SEES IT, STARTS DRROOLING AND PUTS HIS LIPS ON DELFLYZERO’S COCK. HE’S STARTS GAGGING ON IT BUT WANTS SOME MORE.

    SHAME: GAGGING, AAH ,OOH!

    DELFLYZERO: YOU LIKE IT WHEN I FUCK YOUR FACE?

    SHAME: YEAH

    SHAME STARTS CHOKING ON IT.

    DELFLYZERO: THAT WAS GOOD WASN’T IT.

    SHAME: NOW DELFLYZERO GET INTO THE DOGGY POSITION.

    DELFLYZERO: IS IT GONNA HURT?

    SHAME: MAYBE.

    SHAME STICKING HIS PENCILNECK DICK INTO DELFLYZERO ASS. DELFLYZERO MOANS LIKE A WHORE.

    DELFLYZERO: OOH, AAAH, HARDER, HARDER, FASTER, HARDER!!!!!!

    SHAME THEN GETS IN FRONT OF DELFLYZERO AND GIVES HIM A JIZZLOAD. DELFLYZERO SWALLOWS THE LOAD.

    AFTER THAT THE GAYFUCK BETWEEN DELFLYZERO AND SHAME, THEY DECIDED THAT IT IS BETTER TO MAKE GAY FUCKS THEN TO BITCH ABOUT TRACFONE PEOPLE.

    EPILOGUE: DELFYZERO AND SHAME ARE CAUGHT BY THE MEXICAN AUTHORITIES AND SENTENCE TO THE MEXICAN PRISON FOR FIVE YEARS. AT THAT TIME, IT IS BROKEDICK MOUNTAIN EVERYDAY FOR THEM BECAUSE THEY ARE NOW PRISON BITCHES.

  15. lkg Avatar
    lkg

    Hey shame, you should go to Bangbus.com. I think I saw you saw photos of your mom getting gangbanged.

  16. fhg Avatar
    fhg

    Delflyzero, Kjli, Shame, all seems to like getting gangbanged and suck on cock. Is this even a Tracfone forum?

  17. trac rep Avatar
    trac rep

    hi. Im a tracfone rep, since 1 year. I was reading carefully all this info you’ve posted. And i want to tell u what i think about this. Or my point of this….

    1- The customer: Customers are really different. As reps, of course. I got phone calls from very polite and lovely people (most old or seniors citizens) thanking you a lot for “you patience” and “everything you did for me”. Or asking you “how i can talk with you again” or people saying “you voice is really clear”. From… 20-30 phone calls i can talk in one day i got these kind of phone calls… of people answering “you re wellcome” everytime you said “thank you” or, people who does not have any IDEA about what they are doing and also got a bad, racist attitude… Well, people is quite different.
    Fortunatly, the most people is polite and they allow you to help them, even if they area having difficulties to doing something with their phone.
    But of course people is hard sometimes, and what a rep needs to do is to learn how to deal with that kind of people. Because as rep you should be professional, even if you are in INDIA, latin america or elsewhere. And being professional means do not take anything the cust is saying as personal and help the cust the most in the issue.
    Of course, if the cust is racist and cursing, you can be firm and let them know, politely “im not treating you in that way, if you go ahead i will not be able to assist you”. With that, an unpolite cust will know how to treat you….But fortunatly, you dont need to use this a lot.
    And about the reps language….. well… course we are not native speakers…. but, at least in my case, i put all our efforts to talk like a native, or as clear as possible. And anyway, people is complaining because they previously know that “you are not an american”. First thing they said is “i dont understand”. anyway, this will not affect us anymore if you have the hability to deal with these kind of customer.
    2. About american language: EVEN THAT CUST ARE NATIVE, THEY DONT SPEAK THE LANGUAGE IN A CORRECT WAY. THEY USE JARGONS LIKE “THE WHOOOO??” OR “YEAH” OR “GONNA” “GIMME”
    OR “I DO HAVE THE ESN” WHICH IS INCORRECT IF YOU CHECK ON ENGLISH GRAMMAR.
    i already know that some reps are terrible with the language… but well maybe the company should make sure they are selecting people with great skills. and most of my partners are people that was living outside my country,most cases in US, or people that did YEARS of english and a lot of exams. One guy is the son of a person who was living in US 10 years… one lady was living in England 1 month … i did like 10 years of english….
    3. About american reps. Well, everyone who is working in tracfone knows that some deps are located in Usa. everyone who is working with tracfone could tell you the way they answer a call when you talk with them, even that TRACFONE said that you should treat everyone into the company or out the company the same way.
    Well, i was talking several time with those people in Carriers or Number portability LOCATED IN “AMERICA” …. and THEY ARE AMERICANS AND REALLY NASTY and unpolite PEOPLE WHO DOES NOT HAVE ANY IDEA ABOUT HOW TO TREAT A CUSTOMER. ONCE I TALKED WITH A GUY ON THE INTERNATIONAL LONG DISTANCE DEPT…. an unpolite person
    Politeness is a cultural way or being. Not something that and american has and any other person does not have because of their race.
    SO IM TIRED TO HEAR FROM AMERICANS THAT ” AN AMERICAN WILL BE POLITE WITH ME”
    THATS NOT TRUE. A polite person will be polite with you.

    4. and well… yes this is a hard job. but after some experience it begins to be more easier of course.
    im doing it because i really need this. And to be honest with you im sorry for the cust lots of time, because the product is not a bad product, but if you purchase one phone like this you the BEST THING YOU CAN DO IS READ THE USER GUIDE. WHICH 90 % OF THE PEOPLE DONT DO, BECAUSE THEY SEEM TO BE WAITING THAT A REP SHOULD READ THEM THE INFO.
    i was talking several times with people making INTERNATIONAL CALLS with their tracfone from outside USA, which is “NOT allowed” and the terms and conditions say this, anyway cust are calling saying “the phone is not active or working” and then…When you are saying to them you were making international phone calls and thats not allowed they take a defensive attitude even that the phone is having a “NATIONWIDE coverage” (what does that mean? INTO USA, NOT OUTSIDE!!!! )
    ON THOSE CASES THEY SHOULDN COMPLAINT, BUT OF COURSE….

    WELL I SHOULD GO, TO THE CALL CENTER 🙂
    BYE.
    A ros employee….

  18. trac rep Avatar
    trac rep

    customers are angry with hold times, thats certainly understandable. but what they dont know is how long it takes to you to have a supervisor to take their call, since they were agents and refuses to take the customers calls. or since you call a dept and in some days could take 15-20 minutes to someone who answers your call.
    as a rep before calling someone else, in most cases (not all cases) you try to do anything….
    course not all the people is working on that way.
    its true that we are not having enough tools to deal with some issues.

    i will be posting later. see you.

  19. trac rep Avatar
    trac rep

    Thats not right. In my case i was finding several mistakes and a poor english from people located in bol or bas. or units given because “inactive posa” from agents located in those call center
    i was dealing with mistakes done by a bas supervisor….. horrible!!!
    or, people was told by bol agents that they phone will be in ONE DAY… yes superman will ship the phone….
    and their english is horrible…. really hard to understand.
    one day a trainee call me saying to transfer the call to me(it was a person adding minutes). He was talking without fluency I dont remember if he was on blz or bol….
    also the audio was with a lot of background….
    I refused to take that call. i asked him “why you want to transfer the call did you sup authorized it?” Course, he didnt answer my question
    One day i talked with a guy who began to claim a phone, who i asked him from his case, he didnt have it, i asked him from his esn, he didnt have it and he was saying “you MUST have it for me”… HAHAHA lol.
    why? im not his mother to keep his cases its HIS RESPONSABILITY, NOT MINE.
    finally this guy was lying to me only with the purpose of getting units. which i didnt give him. and he was cursing me saying that he wants to be with a lady on a bar smoking and drinking beer instead of talking with me
    but, an unexperienced agent will fall and belive those kind of lies.

    mistakes are done by idiots… not only from people in cor or ros… and believe me, in your call center petaca there are a lot of idiots. In mine we have up to 800 people… in yours you have 50….

  20. petaca Avatar

    Well Trac Rep have you checked who is on the 1st place, Quantity is not Quality, you should know that, by the way you say that mistakes are done by idiots… then you accept that you are an idiot because you wrote this ” agents located in those call center” If you use “those” you should have writen “those call centers” you missed the “s” so you made a mistake therefore you are an IDIOT

  21. Pito Paez Avatar
    Pito Paez

    The truth is that you all must review your grammar, stop racism and leave each other’s ass alone. Some americans are stupid some others poor, and obviously you complete the last two requirements so this statement should be “You should be POOR STUPID AMERICANS, jajaja”

  22. Pito Paez Avatar
    Pito Paez

    So FUCK YOU ALL, and have a nice evening…

  23. Pito Paez Avatar
    Pito Paez

    Suckers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  24. trac rep Avatar
    trac rep

    ohhhhhhh!!!
    petaca: yes i know i was writing the post with mistakes.
    what is the fucking problem, honey??? do you really think i can spend my time thinking here if the things im writing are according with grammar? fuck you!!! what an idiot you are!
    the problem is in job, when you are taking calls from the cust you should sound like a mexican talking english, on the other hand when me or my partners are talking its QUITE different….
    when im chatting i have mistakes in my own language….
    i was not having enough time to think more about where should i put the SSSS… 🙂
    so, sorry…

    and for you to know petaca im tired to take phone calls from cust complaining that reps in other call centers were activating a tracfone in a different area just to avoid not to replace a tracfone. WHAT AN IDIOTS THEY ARE!!! because that mistake causes BIG PROBLEMS to customers. and its something easy to resolve.
    Instead of explaining the problem to the cust in the way the problem is, and the solution to the problem most people is doing something incorrect!
    Commonly, those cust are calling complaining about long distance from landline, or saying they dont have signal and the phone is not working (certainly, cause the phone might be working with signal from another area)
    Finally, its better to change the phone on the begining of the problem instead of having to transfer units from another tracfone.

    and yesterday i talked to a cust who was told that her phone is going to be reactivated when her phone was past due…. guess who talked the cust that kind of lie….

    i know the difference cust are talking about. i got as i said mexican customers trying to talk english….(i dont know why if they could have spanish customer service) and they dont have any idea about how to talk in english….

  25. trac rep Avatar
    trac rep

    Petaca: Would you like to check which is the call center that is taking 60% of the tracfone phone calls?
    you should have 50-60 employees
    and according to them, we are the most expensive call center, but the better in QA. that the reason because they are saying we are 800 hundred employees… and according to what i know the call center that has been winning an award from tf is better than yours
    LISTEN TO SOMEONE TALKING IN CORDOBA (which is with B) or someone talking in col or in ros, like me… and then listen to you or your partners… you will see the difference…
    or, check our growing if you want….
    or, check on something called “adherence” or “occupancy” to see who is better
    and fuck you.

  26. trac rep Avatar
    trac rep

    petaca.
    instead of insulting north americans via internet why wont you be happy you got a job?
    there is a lot of people without job in your country, in mine and in their country. so, you should be happy you got a job instead of complaining every day.
    i know the job is hard, but, anyway… im in an office, sitted down 5 hours… i have vacations, medical insurance…they paid me to talk and resolve problems and they paid me well…the money they give me is more than most families in my country is having.
    i got 2 credit cards… a cellphone…i can purchase what i want….
    so, is there any reason to complain?

    Its just a job

  27. petaca Avatar

    Ok Mother Fucker, apparently you are not updated, have you check with your “supervisor” the one that refuses to talk with customers,what call center is getting the 1st place on QA? Aparently no, Do not blame me for the stupid resolutions that agents from Belize,Guyana and Rosario give,they just need to follow the flow and the phone would be exchanged,but you know what even if we exchange the phone we could have problems, have you noticed that if a we exchange a v170 more likely the customer would receive a 2126(depending on the tech of the area) but people from rosario promise the customer that they would get another v170 that would be compatible with that area (that is impossible) I know that because you are from Argentina you think you are better than us,that is the way you think, you think that you are the best agent in all the world, you think that you should be a supervisor or maybe a manager but you know what the Idiot that sits next to you thinks the same thing, people from Bas think the same thing,People from Argentina think that they deserve everything but we do not care what you think, I writting this based on the results from Last Month, so just go ahead and check with your Incompetent supervisor, just tell him “Che sera cierto que no somos los mejores? sho no lo creo si hay alguien mejor que nosotros debe ser otro call center de Argentinaaa!” And I know that you will crap your pants when the sup tells you that you Are not the best call center,and even More you would like to die when he tells you that the Best call center is not located in Argentina so be realistic Mother Fucker!!!!

  28. trac rep Avatar
    trac rep

    i was NOT TELLING THAT.
    check on the ranking table and you will see the results.
    i never saw you center on the first place….and if it was, it was one week in six mounths.maybe you could have been 1st for… one week or two at most
    one day i was checking and you were having : adherence: 66%
    REALLY low…
    check on the newsletter and you will see who won an award from tf….
    check our growing.
    Why do you think the company trust in us 60 percent of the phone calls?
    the company thinks in their money and they will put the money where they have better quality.
    why do you think that the company is having 3 centers in my country?

    and about what you re talking from the exchanges, let me tell you: if a cust was having a motorola v170 and they need a digital… well you need to tell them what they are going to receive. that is tell the truth to the cust. which most people dont do(90 percent of people INCLUDING YOUR CALL CENTER HONEY!!!!)
    But i do that, im having the ENOUGH experience to deal with that kind of people. AND if they ASK ME which is the phone they will receive… i tell them “the warehouse is working with a stockj and they have a nokia 2126 which is not a flip phone but it has features like your motorola, and color screen and its our newest phone digital model we can offer currently”
    thats something that is called ” a professional answer” (I DONT KNOW IF SOMEONE WORKING WITH YOU COULD GIVE A PROFESSIONAL ANSWER!!)
    then if for something the cust is saying “ok i dont want that phone”…. well… im putting this in the case… and.. problem of the warehouse honey!!! cause my job is done, and if the sys is showing that THE SYS GOT THE REASON!!!
    AND you must do those exchanges cause its the best for the cust if they dont have covarage that s the time when the complaints start…!!

    ok stop this have no sense.
    how can i contact you via e mail ?

  29. petaca Avatar

    You know what I do not want to get in touch with you, I don’t like people like you, you think that you are always right, you are like delfly zero, the only difference is that you are from Argentina.You missed something, If you just put the notes on the case basically you are not doing anything, the only way in which the warehouse is going to read the notes is if you escalate the case, the status of the case must be escalated so that the warehouse reads the notes, your incompetent sup did not explained you that and when the cust calls back very upset because he or she got the phone that they did not want we have to deal with them,putting notes on the case without escalating it does not do any good, it just makes it worst because customers may think that the warehouse do not care what they want but the truth is that the STUPID agent is not following the correct procedure, your job is make sure that the cust will not have more problems but you are just causing more problems by telling the customer that you will add the notes ASSHOLE, Our call center was the best call center on February and this week we were second, so stop living in the past, why don’t you ask again to your sup: “Che serà que es cierto que no somos los mejores, yo me cago si no lo somos,eso es imposibleee,Me vas a matar si no me decìs que somos los mejores boludooo, then when your sup tells you that last week you were on the bottom 3 you will say “ME cago, definitivamente esto tiene que ser una pesadisha prefiero suicidarme antes que aceptar que los de Rosario no somos los mejores del mundoo, !pero si somos la Europa de Americaa, esto¨no esta pasando. peshiscame que quiero saber si estoy o no despierto, cuando te peshisque le diras:!pero si sos vos!, sabes que te quiero que te admiro que sos el mas grande,y luego vas a decir: o pero si le estaba hablando a un espejo, sha decimelo sha me traes cacheteando el pavimento me vas a matar tan malos somos NOOOOOOO! Maradona Ayudanos!!! sha ni el mundial volveremos a ganar and then you will cry like a little girl, that’s the way you are, you will never accept that you are stupid but you are, You are An IDIOT and the good thing Is that we have a proof, adding notes to the case without escalating it LOL Stupid mother Fucker!!!!

  30. Joey_ramone Avatar
    Joey_ramone

    che, y x q no hablan en castellano nomas si total los cust no pintaron mas aca? 😀 petaca me esta empezando a caer un poco mejor a partir de los ultimos posteos. lo q no entiendo es x q esta siempre tan a la defensiva. y tengo q admitir lo q decis de q nos creemos mejores q los demas. asi nos va…
    en fin, mi cuestion es: ALGUNO DE UDS TIENE UN SEGUNDO DE AUTO IN O DE AFTER CALL?!?!?! nos estan re pasando para el cuarto…NO DOY MAAAAAAASSSS!!!!! cuanto hace q laburan aca? yo hace un año y medio y no lo banco mas. en fin, q se le va a hacer? vieron el quilombo de (creo) belice? al menos no hay mas termination por QA, asi q no me caliento demasiado por el QA. mientras q no sea rude… che, q significa “cachetear el pavimento”?!?!?! jajaja…ah, y los q hablan asi son los porteños. no nos metas en la misma bolsa q el resto del pais los odia.
    a todo esto, x q se pelean entre uds si son otros los q nos hacen la vida imposible? y no son ni los cust ni los agentes…(aunq cuando un agente me pasa una llamada ara 8 refunds lo quiero matar XD)
    fuera de joda, me parece totalmente injusto q un agente bueno (yo no se si soy bueno o no, pero cumplo con todas las metricas perfecto, en parte x q tengo solo redemptions y CC) q tiene todas llamadas de 3 minuos tiene q trabajar mas x uno q tiene llamadas y las alarga x q es malo. al tener llamadas cortas, como no hay mas after call, tengo 15 llamadas por hora, cuando un agente mediocre tiene 3. al menos al tener after call, si uno hace las llamadas bien y rapido, se premia x q si atiende 12 llamadas por hora, tiene 10 minutos mas de descanso q uno q atiende 2 llamadas.
    teikirisi

  31. trac rep Avatar
    trac rep

    eso!!!! esoooo esooooo!!!
    hablemos TODO en español que se pudran todos!!!!
    ya demasiado joden haciendonos hablar todos los dias en ingles vaaaamoooos saquense las caretas!!!!

    ey petaca dale no te tomes todo tan a pecho corazón, disculpa si me pase un poco de la raya.
    aparte, no tenes vida nene que vivis hablando de estos muchachos????
    aparte vas a ver que te voy a caer bien corazon en español soy mas simpatica…

    eso si, no dudo de tu ingles pero tu español es bastante regular juajauajau!!!!

    todo bien salame deja de enojarte por cosas sin importancia.
    bueno y a ver si nos esfumamos de este foro y armamos otro exclusivo para nosotros donde los clientes ni pinten.

  32. trac rep Avatar
    trac rep

    eso!!!! esoooo esooooo!!!
    hablemos TODO en español que se pudran todos!!!!
    ya demasiado joden haciendonos hablar todos los dias en ingles vaaaamoooos saquense las caretas!!!!

    ey petaca dale no te tomes todo tan a pecho corazón, disculpa si me pase un poco de la raya.
    aparte, no tenes vida nene que vivis hablando de estos muchachos????
    aparte vas a ver que te voy a caer bien corazon en español soy mas simpatica…

    eso si, no dudo de tu ingles pero tu español es bastante regular juajauajau!!!!

    todo bien salame deja de enojarte por cosas sin importancia.
    bueno y a ver si nos esfumamos de este foro y armamos otro exclusivo para nosotros donde los clientes ni pinten.

  33. trac rep Avatar
    trac rep

    comments with moderation?
    well, lets create our forum….

  34. trac rep Avatar
    trac rep

    dale petaca perdon dejemos de pelear y contactemosnos 🙂 hablamos por otro lado dale? tengo mucho que contarte

  35. trep Avatar
    trep

    come on petaca lets talk on another place sorry

  36. me Avatar
    me

    hey?
    come on i want to be your friend. lets talk !!! 🙂

  37. me Avatar
    me

    que paso joey ramone con belize?
    cual fue el quilombo?
    che, como podemos hacer para ponernos en contacto sin problemas?

  38. Joey_ramone Avatar
    Joey_ramone

    hacete una cuenta anonima en el msn

  39. Petaca Avatar

    Hey no habia podido contestar, Trac Rep me pareces una muchacha interesante

  40. Petaca Avatar

    Que triste se oye la lluvia
    en los techos de cartón.
    Que triste vive mi gente
    en las casas de cartón.

    Viene bajando el obrero
    casi arrastrando sus pasos
    por el peso del sufrir.
    Mira que mucho ha sufrido
    mira que pesa el sufrir

    Arriba deja la mujer preñada
    abajo está la ciudad
    y se pierde en su maraña

    Hoy es lo mismo que ayer,
    es un mundo sin mañana.

    Que triste se oye la lluvia
    en los techos de cartón.
    Que triste vive mi gente
    en las casas de cartón.

    Niños color de mi tierra
    con sus mismas cicatrices
    millonarios de lombrices
    y por eso…
    que triste viven los niños
    en las casas de cartón.

    Que alegres viven los perros,
    casa del explotador.

    Usted no lo va a creer
    pero hay escuelas de perros
    y les dan educación
    pa’ que no muerdan los diarios,
    pero el patrón
    hace años muchos años
    que está mordiendo al obrero.

    Que triste se oye la lluvia
    en los techos de cartón
    que lejos pasa la esperanza
    en las casas de cartón.

  41. cici Avatar
    cici

    hey thank you for everything tracfone is a really good help!!!!

  42. lenny Avatar
    lenny

    hey mucha q onda saludos a todos los reps!! y pues hasta ahora q hay un poco de auto in no? ahhhh y mucha a todos los call centers les dieron bono de calidad??

  43. lenny Avatar
    lenny

    ahhh y supuestamente manana llega el presidente de tracfone al call center nuestro GUA haber q tal….

  44. Shame Avatar
    Shame

    Hey if any of you english speaking people want to bi tch about trac fone and want a free chat site and web space to do it in or on any other subject tye http: // delflyz ero.somee.com we will welcome you with open arms…..

    or just Google delflyzero free chat

  45. Petaca Avatar

    Delflyzero: FUCK U

  46. klj Avatar
    klj

    Hey DELFLYZERO, SHAME, KJLI, WHAT’S THE MATTER RUNNING AWAY? CAN’T TAKE THE HEAT WHICH IS WHY YOU GUY’S ARE GOING SOMEWHERE ELSE. CAN’T STAND THE FACT THAT YOU’RE FUCKING WRONG AND THE FACT THAT YOU’RE JUST ANOTHER ILLERATE SON OF A BITCH. GUESS IT’S TRUE THEN YOU GUYS ARE JUST A BUNCH OF PUSSIES WHO CAN TALK THE TALK BUT CAN’T WALK THE WALK. WHAT’S THE MATTER, CAN’T BEAR THE FACT THAT YOU’RE JUST SOME PATHETIC LONERS WHO ARE PROBABLY STONED AND DRUNK MOST OF THE TIME. YEAH I MET PUNKS LIKE YOU GUYS BEFORE. YOU KNOW WHAT I DO TO THEM I SHOVE THEIR FACES DOWN THE TOILETS BECAUSE THEY THINK THAT THEY’RE BETTER THAN ANYONE ELSE AND THE FACT THEY KNOW EVERYTHING.

    SO FUCK YOU ALL AND GOOD RIDDENS!!!!!!!!!!!!!!

  47. Shame Avatar
    Shame

    Just Google DelflyZero Free Chat if you want to talk about how bad the trac fone Reps/CSR’s are or anything else, get your own free web page , chat site and forum there..
    We don’t say fuck you , We say Welcome. All in English.

  48. Petaca Avatar

    All in English?? what if we get there and do the same thing that we just did? you are not able to have a discussion with us ,but you will have to…you can only run away like a little girl. Latin Americans are extremely important for USA and now you want to create a stupid law, when you realize how important we are you will cry and beg that we come back, you are nothing without us, all you care is money, you want everything for free, you will never accept how wrong you are. We do say FUCK YOU but only to those who deserve it, so AGAIN FUCK YOU

  49. Shame Avatar
    Shame

    “what if we get there and do the same thing that we just did?”

    Your more then welcome to start your own group there, I was trying to talk to the english speople people pissed off at the trac fone reps. You can blog where ever you like. Once again we don’t say fuck you we say welcome.

    google search delflyzero free chat and blogs

  50. Petaca Avatar

    FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU FUCK YOU STUPID MOTHER FUCKER