CNet:
Three of the major hard drive makers will cut down the length of warranties on some of their drives, starting Oct. 1, to streamline costs in the low-margin desktop disk storage business.
Does this mean that they can now slack off on quality assurance? I understand the problem of saving money, hopefully we won’t get burned when a year and a month down the road a batch of drives go bad…
The companies will maintain three- to five-year warranties for drives used in large businesses such as banks and companies that keep track of financial transactions. Western Digital will offer extended warranties directly to customers, while Maxtor and Seagate expect retailers to have extended warranty programs for consumers.
That’s just what I want to do, pay Best Buy an extra $30 for my hard drive. Then you have to wait in line for 45 minutes just to have them tell me that I’m missing an obscure piece of paperwork and they can’t help me.