Is The Series 60 Brand Becoming too Diluted?


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The other week I was glued to the monitor during the first day of 3GSM. Lots and lots of stuff was going on. One of the highlights for me was the announcement of the Nokia 6680, 6681, and 6682. They are compact, state of the art Series 60 devices. There’s full-on UMTS for the parts of the world that do that sort of thing, and EDGE for us in the mobile backwater better known as the United States. Even better, the release date for the US variety should be sometime during 2H 2005.

After the initial excitement I dove in to the tech specs a little bit. I then realized that Series 60 can mean quite a range of things. At the low end you’ve got the 7650 and my 3650 which I’ve never been able to clear out enough memory to actually run Opera. (I’ve managed to misplace my 3650 somewhere too and probably haven’t seen it in a few weeks.) On the other end of the spectrum we’ve got devies like the 6630 and now the 6680, with newer versions of Series 60 and with additional Feature Packs. Somewhere in the middle there are devices like the taco and 6600/6620.

Yes, there’s a lowest common denominator in there somewhere that you can refer to when you say that something is Series 60. After that you have to think to yourself What version does that run? and Is that Feature Pack 2 or Feature Pack 3?

At the same time I think that most of this confusion is inevitable. Series 60 has grown up quite a bit in the last few years, from the 7650 slider with no external memory capability to the latest devices with lots of on-board memory sporting the latest in low voltage RS-MMC cards.

What really worries me is the confusion that will come when the Series 90 technology is rolled in to Series 60. Then Series 60 might mean anything from the classic 7650 to the latest bleeding edge stylus input or QWERTY device in addition to whatever the latest single-handed unit may be.

What can be done about this brand dilution? Off the top of my head I can’ think of anything. Nokia could try sub-branding the different variants: Series 60 Classic for the old stuff, Series 60 One-Handed for the main stuff, Series 60 Stylus for pen-based stuff and Series 60 Keyboard for the QWERTY stuff. Of course that would probably just cause more confusion than If it looks like Series 60, walks like Series 60, and talks like Series 60, call it Series 60.

*Sigh*

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